FAQ

✨ Slipolini FAQ — We’ve Got You Covered

🐾 What sizes do you offer?

We offer a wide range of sizes for kids and adults. You can find a size chart on each product page to help you choose the perfect fit. If you’re in between sizes, we recommend sizing up for extra comfort!

💦 Are the boots waterproof?

Yes! Our EVA animal boots (like Bunny Paw and Puppy Paw) are 100% waterproof, lightweight, and super easy to clean — just rinse and go!

☁️ What are your slippers made of?

Our slippers are made with soft, cozy materials like plush faux fur, foam soles, and breathable fabrics to give you that cloud-like feeling every time you step in.

📦 How long does shipping take?

Orders are typically processed within 1–2 business days, and shipping usually takes 3–7 business days depending on your location. You’ll receive a tracking number as soon as your order ships.

🔄 Can I return or exchange an item?

Absolutely. We offer hassle-free returns and exchanges within 30 days of delivery, as long as the item is unused and in original condition. Just reach out via our Contact Page and we’ll help you out.

🧼 How do I clean my Slipolini slippers and boots?

Most of our items can be cleaned with a damp cloth. For tougher stains, use a mild soap and water. Avoid machine washing unless the product description says it’s safe.